Primary Care Supplies Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.0
- Return Policy4.5
- Good Value4.5
- Customer Service4.0
Recent Customer Reviews (7)
Robert König
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Kiera Mitchell
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James Watts
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Esther Pedersen
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Maisie Mann
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Edward Black
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Ulrike Schmid
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Primary Care Supplies Pros & Cons
Pros
1
Established Reputation: Operating since 1997, Primary Care Supplies has over 20 years of experience providing quality medical diagnostic and therapeutic equipment.
2
Wide Product Range: Offers more than 6,000 product lines catering to GP surgeries, medical centres, schools, occupational health organisations, and private individuals.
3
NHS Approved Supplier: Trusted by the NHS with acceptance of NHS purchase orders and credit accounts available for NHS organisations and limited companies.
4
High Customer Satisfaction: Reviews highlight excellent service with quick responses via live chat or telephone; orders are delivered within a few days with over 92% on-time delivery rate and 96% accuracy in undamaged orders.
5
Quality & Warranty: Products like medical chairs come with robust construction backed by comprehensive warranties (e.g., 7 years for frame, 3 years for moving parts) and durable upholstery treated to resist microbes including MRSA.
6
Secure Payment Options: Supports secure payments through SagePay, PayPal, Amazon Pay alongside credit facilities for eligible customers.
CONS
1
Delivery Timeframe: Average delivery time can be up to five days which might be slower compared to some competitors offering faster shipping options.
2
Limited Information on Pricing Transparency Online: While pricing is ex-VAT and terms apply, detailed pricing information or discounts are not prominently displayed upfront on the website.
3
Dependence on Digital Experience: Some users may find that JavaScript needs enabling for full website functionality which could affect browsing experience if disabled in their browsers.
Primary Care Supplies Features and Benefits
Features
Established Reputation
Operating since 1997 with over 20 years of experience providing quality medical diagnostic and therapeutic equipment.
Wide Product Range
Offers more than 6,000 product lines catering to GP surgeries, medical centres, schools, occupational health organisations, and private individuals.
NHS Approved Supplier
Trusted by the NHS, accepts NHS purchase orders and credit accounts available for NHS organisations and limited companies.
High Customer Satisfaction
Excellent service with quick responses via live chat or telephone, over 92% on-time delivery rate and 96% accuracy in undamaged orders.
Quality & Warranty
Robust construction backed by comprehensive warranties (e.g., 7 years for frame, 3 years for moving parts) and durable upholstery treated to resist microbes including MRSA.
Secure Payment Options
Supports secure payments through SagePay, PayPal, Amazon Pay alongside credit facilities for eligible customers.
High-Quality Medical Equipment
Supplies the latest technological advances from world-leading manufacturers with a focus on quality and accuracy.
User-Friendly Products
Devices like the CU Medical iPAD SP1 AED feature clear visual/verbal instructions, ambient noise adjustment, CPR detection with metronome guidance, rapid shock delivery under 6 seconds.
Advanced Diagnostic Tools
Products such as the Bedfont NObreath V2 FeNO Monitor offer quick testing (10–12 seconds), touchscreen controls with intuitive interfaces, clinically proven accuracy, cost-effective consumables.
Comprehensive Support & Aftercare
Expert advice before purchase plus dedicated after-sales service ensuring customer satisfaction and product reliability.
Trusted Partner for Healthcare Providers
Long-standing experience since 1997 supplying dependable equipment tailored to various medical settings nationwide.
Ease of Use & Safety in Emergencies
Devices designed for quick deployment in critical situations improving patient outcomes through rapid shock delivery and clear guidance.
Cost Efficiency & Compliance
Competitive pricing ex. VAT, integration compatibility (e.g., ABPM devices into SystmOne/EMIS), resources for healthcare guidelines adherence.
Convenient Purchasing Options
Secure payments via SagePay/PayPal/Amazon Pay; credit accounts for NHS organizations and limited companies.
Special Limited-Time Discounts
Reductions on medical equipment, e.g., from £1,978.80 to £1,425.00 ex.VAT.
Free Extended Warranties
On selected products like weighing scales from Marsden.